Privacy Policy
Effective Date: 11 December 2024
Welcome to Anawa Krabi! Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.anawaresorts.com.
1. Information We Collect
1.1 Personal Information: We collect personal information that you provide directly to us, such as when you make a booking, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, payment information, and any other details you provide.
1.2 Non-Personal Information: We may also collect non-personal information automatically when you use our website. This may include your IP address, browser type, operating system, referring URLs, and information about your browsing behavior.
2. How We Use Your Information
2.1 To process your bookings and payments.
2.2 To respond to your inquiries and provide customer support.
2.3 To send you updates, promotional offers, and newsletters (you can opt out at any time).
2.4 To improve our website, services, and user experience through analytics and feedback.
2.5 To comply with legal obligations and resolve disputes.
3. Cookies and Tracking Technologies
3.1 Cookies: Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site.
3.2 Third-Party Tracking: We may use third-party services (e.g., Google Analytics) to analyze website traffic and user behavior. These services may use cookies and similar technologies.
You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers to help us operate our website, process payments, or deliver services (e.g., payment gateways or email platforms).
4.2 Legal Obligations: We may disclose your information if required to do so by law or to protect our legal rights.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.
5. Data Security
5.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5.2 While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if necessary.
6.2 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
6.3 Data Deletion: You can request the deletion of your personal information, subject to legal and operational requirements.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Anawa Krabi
Email: korakot@anawaresorts.com
Phone: +66 XXX XXX XXXX
Address: 222 Moo4, Tambol Khaothong, Ampher Muang, Krabi Province, 81000 THAILAND
Thank you for trusting Anawa Krabi. Your privacy matters to us!